Call Centre

We run a state-of-the art call centre working round-the-clock in Nairobi with a capacity of thirty well-trained personnel to handle:

  1. Acquisition calls
    • Lead generation
    • Inbound or outbound sales and order-taking
    • Upselling and cross-selling
  2. Support service calls
    • General enquiry
    • Technical support
    • Business support
  3. Loyalty and retention calls
    • Collections
    • Loyalty
    • Retention